Both Saskatoon Light and Power and the Saskatoon Police Service are alerting the public about a phone scam involving the utility company.
Saskatoon Police received a report from someone who received a voicemail message saying the customer’s bill hadn’t been paid and his power could be shut off.
When the customer returned the call, a recording similar to that of Saskatoon Light & Power was played, including a menu option, then it was transferred to a person who told the man to deliver money to a Saskatoon address.
Police advise if you get a call like this, hang up. Don’t follow the caller’s directions and report it to police.
If anyone has received a similar call, they are encouraged to file an online report with police and the Canadian Anti-Fraud Agency.
The City of Saskatoon reminds customers that credit card or bank account information is never collected over the phone.
Instead they send mail notices regarding outstanding bills and an automated dialer reminds customers to contact Corporate Revenue before utility services are impacted.
All Saskatoon Light & Power staff wear identifiable uniforms which show they work for the utility and they can also provide identification if requested.
Customers are asked to report suspicious calls to Corporate Revenue.